Contact Us
Have questions? We're here to help. Reach out to our support team and we'll get back to you as soon as possible.
Email Support
For general inquiries, technical support, or subscription questions.
support@writingbuddy.aiResponse Time
We typically respond within 24 hours on business days. Priority support subscribers receive faster responses.
Business Address
Softaar Technologies UG (haftungsbeschränkt)
ABAKUS Business-Center
Blasewitzer Straße 41
01307 Dresden, Germany
Common Support Topics
Billing & Subscriptions
Questions about payments, plan changes, or cancellations.
Technical Issues
Problems with document generation, export, or platform functionality.
Account Help
Password resets, account access, or profile updates.
Feature Requests
Suggestions for new features or improvements to the platform.
Privacy & Data
Questions about data handling, privacy, or data deletion requests. Email: support@writingbuddy.ai
Check Our FAQ First
Many questions are already answered in our frequently asked questions section.
View FAQ