Contact Us

Have questions? We're here to help. Reach out to our support team and we'll get back to you as soon as possible.

Email Support

For general inquiries, technical support, or subscription questions.

support@writingbuddy.ai

Response Time

We typically respond within 24 hours on business days. Priority support subscribers receive faster responses.

Business Address

Softaar Technologies UG (haftungsbeschränkt)
ABAKUS Business-Center
Blasewitzer Straße 41
01307 Dresden, Germany

Common Support Topics

Billing & Subscriptions

Questions about payments, plan changes, or cancellations.

Technical Issues

Problems with document generation, export, or platform functionality.

Account Help

Password resets, account access, or profile updates.

Feature Requests

Suggestions for new features or improvements to the platform.

Privacy & Data

Questions about data handling, privacy, or data deletion requests. Email: support@writingbuddy.ai

Check Our FAQ First

Many questions are already answered in our frequently asked questions section.

View FAQ